Conditions of Use

NFL Officially Licensed Jersey Shop has a nationwide network of local repair dealers and technical phone support at aliceniceservice@hotmail.com. If you experience a problem with your model, contact the toll free support line for diagnosis. If required, your local NFL Officially Licensed Jersey Shop Service Center can be indentified through this customer service line.

Details of the official NFL Officially Licensed Jersey Shop warranty for each specific vacuum model may be found at NFL Officially Licensed Jersey Shop. Please find a summary of warranty details below:

New Upright & Canister Models: Uprights and Canisters are covered by the Standard NFL Officially Licensed Jersey Shop 5 year limited warranty when used for private household purposes. Models are covered against workmanship and original defects during the warranty period when used in accordance to the user manual.

Factory Refurbished Uprights & Canister Models: Refurbished Uprights and Canisters are covered by the Standard NFL Officially Licensed Jersey Shop warranty for a period of 6 months from date of purchase. After a period of six months, The Outlet offers extended warranty coverage for a period of an additional 2 ½ years. Therefore, refurbished NFL Officially Licensed Jersey Shop models purchased through The Outlet carry additional warranty coverage at no extra cost to you (see extended warranty coverage details, below).

Factory Refurbished Extended Warranty Coverage from The Outlet: NFL Officially Licensed Jersey Shop Upright and Canister vacuums purchased through The Outlet are covered by The Outlet for an extended period of 2 ½ years. Items covered by warranty are identical to those covered in the standard NFL Officially Licensed Jersey Shop limited warranty. If your refurbished vacuum experiences a problem after the first six months from date of purchase, please contact us at 1-866-927-4327. We will assist with the issue by phone. If we are unable to resolve by phone, we may elect to send simple “No Tools Required” replacement parts to be installed by the customer. If your issue cannot be resolved by phone or with simple snap in replacement parts, you may ship your vacuum to our repair center for warranty repair. If the problem is covered by warranty, we will supply all required replacement parts and labor. NOTE: Under the Extended Warranty Coverage provided by The Outlet, repairs must be completed and provided by The Outlet. The customer is responsible to ship the vacuum in the original NFL Officially Licensed Jersey Shop box, or box suitable for safe shipment. The customer is also responsible for return shipment costs. If the customers shipping container is not suitable for safe return after repair, a $7.00 re-boxing fee will apply. Return shipping will be by UPS Ground, fully insured. A flat return shipping rate of $28.00 is applicable on all refurbished vacuums covered by The Outlet Extended Warranty. Warranty repair can generally be completed within 3 to 10 days of receipt. You will be notified by phone or email in regards to the status of your repair.

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